Floral Sales Manager

looking to fill the following positions in Doha, Qatar, for a reputable high-end floral business.

Job Title: Account Sales Manager – Female (Flower Business)

Job Description

· Effective personal organizational and good time management skills

· Ability to juggle multiple demands and prioritize workloads

· Delivery of high-quality services within a fast-paced environment

· The post holder will be an energetic self-starter

· Ability to work under pressure and deal with complaints

· Ability to work on their own initiative as well as part of a team

· Have effective communication skills and a positive approach

· Punctual and reliable

Responsibilities

· Expand the company’s market share by increasing sales for B2B and B2C through the promotion of floral and indoor plant design and supply.

· Expand the company’s market share by promoting and selling floral designs and Wedding and Event packages to hotels, and corporate and individual institutions.

· Maintaining an outstanding rapport with our esteemed clients and partners while closely working with the Operation Team to ensure meeting and exceeding our client’s expectations.

· Make sure that accounts have fresh flowers and indoor plants every day and enhance the relationship with all accounts staff for more event bookings from the concierge and events teams.

· Build a strong relationship with the client to fully understand their needs.

· Monitor client satisfaction levels and follow up on their feedback.

· Visit accounts daily to ensure the proper delivery of orders, check all locations for freshness and design standards, and provide feedback to the florists immediately.

· Ensure profitability of accounts within target margins.

· Implement policies and procedures to ensure that company standards are always met.

· Present & sell the Banquet and Concierge Albums, Events, Christmas, Ramadan, and special/seasonal occasions to the concerned teams in the accounts in order to increase the revenue flow.

· Attend the weekly meeting in the office with the Operations Manager and Senior Florists in order to discuss issues, ideas, suggestions, packages, events etc.

· Prepare & manage the Fixed & Variable Packages with assistance from the Operations Manager.

· Ensure that all relevant reports are submitted to the direct manager.

· Answering emails and requests and working closely with the team to ensure clients are satisfied.

· Ensure all events are ready and prepared and plan all plans and activities to make sure smooth operations.

Minimum Requirements

· Minimum of 3-5 years of sales experience

· Design experience is an advantage, but not necessary

· Arabic-speaking female

Qualifications

· Grade C minimum GCSE (or similar) in English and Mathematics

· Required Experiences

· Previous experience in working in hospitality and a fast-paced environment and similar field is essential

Physical Attributes

· Patience

· Able to communicate clearly in written and verbal form

· Multi-Tasking