Customer Service Representative

Confidential

Urgent Hiring for Customer Service Representative.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

Manage customer service / information counter
Attend to shoppers’ and tenants’ enquiries and feedback
Assist in the upkeeping of the mall
Assist in the execution of the mall’s promotions and events
Assist in sale and redemption of vouchers
To maintain a high level of staff service standards
Handle administrative duties
Managing mall’s Loyalty Program redemptions, enquiries and all aspects of support
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer’s needs
Data entry in various platforms

Qualifications

At least 1 – 3 years’ of relevant work experience
Excellent excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Point Of Hire

Local

Immediate joiners with Transferable Visa & NOC

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